Privacy Policy

1.Information and PDF plans

Site Plan AR allows users to import PDF site plans for use within the app.

PDF plans and related project information are stored locally on your iPad only. They are not uploaded to any Site Plan AR cloud service or external server.

You should delete plans and associated project information from your device when they are no longer required. Please note that deleting information from the app may not remove copies exported or stored elsewhere on your device or in your backups.

2.Camera and LiDAR

Site Plan AR uses supported iPad camera and LiDAR capabilities to provide augmented reality functionality and assist with placing and aligning site plans in the surrounding environment.

Camera and LiDAR data are processed entirely on your device to support these functions. No camera footage, LiDAR scans or related data are transmitted to Site Plan AR, Apple or any third-party service.

3.Purchases and payments

Site Plan AR offers one free PDF import, with an optional one-time in-app purchase for unlimited PDF imports.

In-app purchases are processed through Apple's App Store payment system. We do not receive your full payment card details through the app. Apple handles payment processing in accordance with its own terms and privacy policies.

For questions about an App Store purchase, refund or payment, you may need to contact Apple directly.

4.Information we may receive when you contact support

If you contact us by email, we will receive the information you choose to provide, such as your email address, message, device details and any attachments.

We will use this information to respond to your enquiry, provide technical support and help resolve reported problems. Please avoid sending confidential project information unless it is necessary.

We will retain support correspondence only for as long as reasonably necessary for these purposes or as otherwise required by law.

5.Analytics, diagnostics and third-party services

Site Plan AR does not use analytics, crash reporting, advertising, diagnostic tools or third-party software development services that collect or transmit user data.

If this changes in a future version of the app, this policy will be updated accordingly.

6.Overseas disclosure

We do not intentionally disclose personal information to overseas recipients. However, if you contact us by email, your message may be stored or processed by our email service provider, whose infrastructure may be located outside Australia.

Where personal information is handled by an overseas service provider, we take reasonable steps to ensure it is treated in a manner consistent with the Australian Privacy Principles.

7.Data security and deletion

We take reasonable steps to protect personal information that we handle from misuse, interference, loss, and unauthorised access, modification or disclosure.

Information stored locally on your iPad is subject to your device's own security settings and access controls.

You are responsible for managing access to your device and deleting plans or project information you no longer need.

When personal information held by us is no longer needed for any purpose for which it may be used or disclosed, we will take reasonable steps to destroy or de-identify it.

8.Accessing and correcting your information

Under the Australian Privacy Principles, you have the right to request access to personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading.

To make an access or correction request, please contact us using the details in section 10. We will respond within a reasonable time and, where required, in accordance with the Privacy Act 1988 (Cth).

We may decline a request for access or correction in circumstances permitted by the APPs, and will provide written reasons if we do so.

9.Children's privacy

Site Plan AR is a general-purpose productivity tool and is not specifically designed for children. If you believe a child has provided personal information to us through support correspondence, please contact us.

10.Complaints

If you have a concern about how we have handled your personal information, please contact us in the first instance using the details below. We will investigate your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

11.Changes to this policy

We may update this Privacy Policy when the app, its features or our information-handling practices change. The current version will be made available through our website.

12.Contact us

For privacy questions, access or correction requests, or complaints, please contact: